Guides and references
Guides to booking and travelling by black car
Reference pages on how a chauffeured job actually works — what a quote covers, how long a car waits, where a chauffeur meets you inside a terminal, and what changes on the days when the roads don’t behave. Written to be read before you book, and kept current rather than dated.
Before you book
What the service is, how it differs from what you may be used to, and what happens between booking and pickup.
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What black car service is
A chauffeured car booked in advance at a price agreed beforehand — and how that differs from a taxi, a livery car and a rideshare.
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Black car or rideshare
Where each one makes sense. Surge pricing, cancellations, vehicle certainty, waiting at arrivals, and who answers when something goes wrong.
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How booking works
From quote to confirmation to chauffeur assignment: what we need from you, when you hear the vehicle and driver details, and when the card is charged.
Airports and terminals
The parts an airport’s own website won’t tell you: where a chauffeured car can actually stop, and how long to allow.
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How early to leave
Allowances by airport, time of day and day of week, and why the number that matters is departure time from your door rather than drive time.
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JFK terminal guide
Terminal by terminal: arrivals doors, the walk from customs, where a chauffeur waits, and the private aviation side.
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LaGuardia terminal guide
Terminals A, B and C, the designated pickup areas, and what the ongoing roadway layout means for meeting a car.
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Newark terminal guide
Which terminal your airline uses, Terminal B's separate checkpoints, the AirTrain replacement, and every way out of the airport.
What it costs
Every line that can appear on a quote, explained before it appears on yours.
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Tipping a chauffeur
Whether gratuity is included, what's customary if it isn't, and how it's handled on account and corporate bookings.
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Congestion pricing
When the Manhattan charges apply to a trip, what they are, and why they are not added to your fare.
Days that change the roads
Fixed dates when routes close, demand spikes and the usual allowances stop applying. Updated each year, same page.
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US Open
Getting to Flushing Meadows and back: where cars can drop and collect, and what the evening sessions do to the Van Wyck.
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New York City Marathon
Bridge and avenue closures across all five boroughs, and how to plan an airport run on marathon Sunday.
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Thanksgiving, Christmas and New Year
The heaviest airport days of the year, when to book, and the extra time to allow at each terminal.
Still deciding?
A quote costs nothing and holds nothing
Tell us the date, the pickup and the flight number. You’ll get a fixed price with the tolls itemized, before you commit to anything. Or call (646) 222-4444.